In this issue...

Cover Story: Jayn Sterland – An industry in crisis

The beauty industry is in crisis. Toxic chemicals in everyday products are poisoning us and damaging the natural world.

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Sales & Marketing – Vegan and plant-based trends

The best way to sell vegan products is to listen to your customers. So often I have heard retailers extolling the virtues of their vegan offering without hearing what it is the customer actually wants – and why.

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Sales & Marketing – What to expect in 2018

Mintel’s 2018 Global Food & Drink Trends are the result of collaboration between 60 of Mintel’s expert analysts in more than a dozen countries around the world. Alistair Forrest summarises the market analyst’s vision of what health food retailing will look like in 2018.

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Quickfire marketing – Six tips for building customer confidence

Steve Hasler fires ideas bullets in his regular 'Try This' column

Building up a name for yourself locally can take time. Here are some pointers to get things moving...

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Online & Social Media – Free thinking

The power is in the hands of the consumer. Busy lifestyles, combined with today’s always-on, digitally connected world, have resulted in a market where convenience is king. This is nowhere more apparent than in the ever-evolving ecommerce arena.

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Online & Social Media – The power of one

Back in 1999, an emerging ecommerce company by the name of Amazon had the foresight and wisdom to patent the concept of a one-click checkout experience. This patent meant that consumers could quickly make a purchase without having to re-enter payment details or their address.

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Online & Social Media – Sleeping on the job

The UK is fast becoming a nation of online shoppers with sales across the retail sector outpacing in-store growth to reach 14.8% of all online sales last year.

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Business Development – Are we on the edge of a digital shelf revolution?

Derek Way takes a closer look at the pros and cons of the digitisation of shelf edges and considers the likely impact on the retail environment for both independent and national retailers.

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Retail Insight – The future of retail

We’ve already seen the internet revolutionise the retail industry, with millions of consumers turning to it to make purchases rather than relying on the high street.

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Retail Services – A family affair

The independent, family-run shops that grace Britain’s local high streets are undoubtedly an integral part of our culture – they’re reliable and a great source of convenience in communities.

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Market Watch – Immune health

Last winter was an improvement for colds and ‘flu in the UK compared with 2015/16. Public Health England (PHE) might put that down to the ‘flu jab programme but it might also be that the public is taking a keener interest in looking after their health.

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Market Watch – Senior health

Just one in seven people in their early 80s will be free of any diagnosed long-term health conditions. By the age of 85, a whopping 80% of us will be living with at least two.

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Legislation Talk – New opportunities abound

The wheels of Brexit move very slowly indeed, but in mid-November the Government introduced the EU Withdrawal Bill into the House of Commons. This transfers EU law into UK legislation, ensuring that there are no legislative gaps when Britain finally departs in March 2019.

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Retail Insight – Health claims – what next?

Permitted claims for food supplements under Europe’s Nutrition and Health Claims Regulation (NHCR) have barely managed a trickle with just 229 approved out of more than 2100 submissions.

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Viewpoint – Need to know

In September 2017, the International Organisation for Standardisation (ISO) officially issued Part 2 (ISO 16128-2:2017) of the guidelines covering the technical definitions and criteria for natural and organic cosmetic ingredients and products.

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Editorial – It’s meat and drink, Jim, but not as we know it

The future of food production is plant based. With giants like Danone, Nestlé and Tyson buying into alternatives to dairy and meat, it seems the penny has dropped.

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Read articles from the Autumn 2017 issue here