In this issue...

Business Development: Direct action on climate change

Organic September, the month-long celebration of all things organic, is well under way. There’s never been a better moment to shout about the role organic agriculture has to play in mitigating climate change.

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Sales & Marketing: Best of the best

Our Secret Shopper series holds a mirror up to the UK and Ireland’s health food stores. Sometimes we find shops that leave something to be desired, most often we find some absolute gems. Here’s the latest winner...

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Sales & Marketing: Dreaming of a better Christmas?

Spin through our festive season checklist

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Retail Insight: Making sense of CBD

Health food retailers have a crucial role to play in distinguishing the goodies from the baddies.

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Business Development: People power

Newcastle store and café Little Green turned to crowdfunding for its refill station and discovered a stronger community bond.

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Viewpoint: Planning a promotion?

Don’t fall foul of the ASA system – competitors and members of the public will not hesitate to report you if you get it wrong!

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Retail Services: They said what?

A strong brand is arguably a retailer’s best asset and if it is very strong, it can provide a powerful competitive advantage.

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Online & Social Media: Online or offline?

Chaos on the high street means that many unqualified statements about the future of retail are being thrown around as certainties.

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Business Development: Making a difference with social prescribing

The Health Food Institute and the National Association of Health Stores have lifted the lid on a nationwide opportunity for retailers to help Britain’s patients avoid the doctor.

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Planning Ahead: Vital statistics

Vitality, Ireland’s largest festival of natural health and wellbeing, returns to the RDS Dublin this month.

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Editorial: Growing your business

Two go-ahead independent health store businesses are featured in this issue – and rightly so.

First to be featured is Best Health Food Shop in Tunbridge Wells, the second of three stores in the South East corner of England to be opened by Len Glenville and partner Mel Beard. This determined pair and their team justifiably won the accolade of top marks in our Secret Shopper series – our mystery shoppers cover the length and breadth of the UK and Ireland looking for stores like this.

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