In this issue...

Inside indie health food retailing

What we’ve discovered about store ambience that combines a traditional feel with modern design.

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Retail Insights: Staying alive

With high street retailing under the cosh, Graham Parker looks for a survival package.

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Retail Services: 40 years of training expertise

This year sees the 40th anniversary of the Health Food Institute, the industry’s own training body which has done so much to give independent health food retailing the edge that other sectors lack. Ray Hill delves into the archives.

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Sales & Marketing: The older generation needs you

VMS sales are estimated to have reached £442m in 2018, a rise of 6% from £417m in 2013 (source: Mintel). The biggest growth is among millennials but the older generation is an established market for repeat business.

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Sales & Marketing: Print v digital

In the red corner, let’s hear it for printed mailshots. In the blue corner, give it up for digital marketing. Your referee is Andy Wood.

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Increase Gross Margin: Promotions

How to drive sales without damaging your business

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Online & Social Media: Turn browsers into buyers

Retailers with an online shop should go the extra mile with product information.

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Planning Ahead: What's going on?

CBD, packaging, vegan – even the humble loofah has a trend-setting role to play as the industry swoops on ExCeL London for Natural & Organic Products Europe.

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