Shopping has changed, have you?

A photo of the editor, Alistair Forrest

Online shopping became so prevalent in the UK during lockdown that a quarter of Brits admit to being “practically addicted” to it.

Independent natural health and organic retailers have been, until now, slow to embrace e-commerce due to a traditionally loyal and local physical customer base.

But most now recognise that failure to sell online or up their website and social media game could eventually lead to closure.

Retailing Better Online fills that knowledge gap by offering guidance on the basics of website design and build, how to set up an online shop, where to find cost-effective solutions, how to improve customer experience and how to promote and expand your business online.

Combining a physical store with a vibrant online presence, if done properly, will reap the rewards every health store is seeking through and beyond the pandemic, which has changed the way almost everyone shops.

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